Your Home Deserves the Best Service

Privacy Policy

At Renovate Care Homes , we prioritize your privacy. We collect personal data such as name, email, and phone number solely to provide you with tailored home service quotes and newsletters.

We do not sell or share your data with third parties outside of our verified service partners involved in your direct project. We use industry-standard encryption to protect your information.

1. Information We Collect

We may collect personal details including your full name, phone number, email address, home address, and service requirements when you submit forms on our website or contact our support team. This information is required to provide accurate service quotations and support.

2. How We Use Your Information

Your information is used to respond to inquiries, prepare service estimates, schedule appointments, improve our services, and send important updates related to your requested work. We may also send service notifications and promotional offers if you agree to receive them.

3. Sharing of Information

We only share your information with trusted and verified technicians, contractors, or partners who are directly involved in your requested service. We never sell, rent, or trade your personal information to unrelated third parties.

4. Data Security

We use secure servers, encryption, and restricted access systems to protect your personal information from unauthorized access, misuse, or disclosure. Only authorized staff members can access customer data when required for service purposes.

5. Cookies and Tracking

Our website may use cookies and analytics tools to improve website performance and user experience. Cookies help us understand visitor behavior and remember user preferences. You may disable cookies in your browser settings at any time.

6. Third-Party Links

Our website may contain links to third-party websites for additional services or information. We are not responsible for the privacy practices of those websites, and users should review their privacy policies separately.

7. User Rights

Users have the right to request access, correction, or deletion of their personal information stored with us. If you want to update or remove your data, you may contact our support team and we will process your request within a reasonable time.

8. Service Communication

By submitting your details on our website, you agree that Renovate Care Homes may contact you by phone, email, or message regarding service updates, quotations, confirmations, or support.

9. Policy Updates

We reserve the right to update this Privacy Policy at any time to reflect changes in our services, legal requirements, or business practices. Updated policies will be posted on this page with the latest revision date.

10. Contact Information

If you have any questions regarding this Privacy Policy, you may contact Renovate Care Homes through the contact form, phone number, or email provided on our website.